Privacy policy

CHIPMETRIS DATA PRIVACY POLICY

Chipmetrics prioritizes the protection of your privacy and respects your choices regarding your Personal Data. We implement rigorous safeguards for both personal and non-personal data, adhering to the most stringent global privacy and data protection standards. Our organization has consistently maintained a comprehensive and effective data protection program that incorporates privacy by design and by default principles, ensuring compliance with existing regulations.

This page outlines our procedures for handling Personal Data pertaining to a diverse range of individuals associated with our organization. These individuals include, but are not limited to:

  • Customers
  • Suppliers and vendors
  • Business and research partners
  • Investors
  • Distributors and sales agents
  • Website visitors
  • Employees

We detail how we process Personal Data from these various groups, ensuring transparency in our data handling practices across different organizational relationships.

Our Commitment

  • Your information will not be shared, rented or sold to any third party.
  • We use state-of-the-art security measures to protect your information from unauthorized users.
  • You have rights to control the information that you shared with us (opt-out).

Chipmetrics is committed to processing data in accordance with its responsibilities under the GDPR. Article 5 of the GDPR requires that personal data shall be:

  1. processed lawfully, fairly and in a transparent manner in relation to individuals;
  2. collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes; further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes;
  3. adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  4. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay;
  5. kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed; personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of individuals; and
  6. processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

Personal Data

We are committed to transparency regarding the collection of your Personal Data. When we request information that can identify you personally, we will:

  1. Clearly communicate this request to you
  2. Provide you with the option to share or withhold this information

Typically, we may ask for Personal Data in scenarios such as:

  • Signing a business contract
  • Subscribing to product updates
  • Opting in to receive newsletters
  • Accessing online services that we offer

This approach ensures you have control over your Personal Data and understand when and why it’s being requested.

The following table describes the types of information we collect and examples of those.

Types of information

Examples

Identity data

Name, signature, picture, IBAN bank account, person ID number, nationality and/or gender.

Contact data

Phone number, email address and/or postal address

Company data

Job title, work phone number, name and/or postal address of the company

Browser data

IP addresses, visited web pages and/or timestamps

Table below shows main identified data subjects and what systems store the Personal Data.

System/Register

Main data subjects

Financial Management System

Customers, suppliers, vendors, employees

Customer Relation Management

Customers, suppliers, vendors

Web pages and analytics

Customers, website visitors

File storages

Employees, partners, suppliers, vendors, sales agents

Use of Personal Data

Customers

  • To sign contracts
  • To handle your purchase order, send order confirmation and information regarding the order and deliver product and services
  • To provide you information that will allow you to use our services
  • To automatically customize your documents with your information
  • To alert you about news and updates of products and product documentation.
  • To contact you

Website visitors

  • To provide you information that will allow you to use our services
  • To automatically customize your documents with your information
  • To alert you about news and updates of products and product documentation.
  • To have smooth user experience on our web pages.
  • To improve our web page.

Suppliers and vendors

  • To sign contracts
  • To make purchase orders
  • To communicate with you

Distributors and sales agents

  • To sign contracts
  • To alert you about news and updates of products and product documentation.
  • To give you access to Chipmetrics data
  • To communicate with you

Investors

  • To give you access to Chipmetrics data
  • To sign contracts
  • To communicate with you

Employees

  • To pay salaries
  • To give you access Chipmetrics tools and services
  • To use your data in company web pages and presentations

Business and research parters

  • To give you access to Chipmetrics data
  • To sign contracts
  • To communicate with you

Consent

When you provide your Personal Data, you consent that it can be used for the above purposes and that Chipmetrics is an authorized holder of such information. If you choose not to register or provide Personal Data, you can still use our website but you will not be able to receive additional services or access certain areas that require registration. When you activate your account, you are providing your consent to occasionally receive information from us. In each communication from us you will have the opportunity to unsubscribe from further communications; alternatively, you may contact us to express your choices at the address provided at the bottom of this page.

Security of information

At Chipmetrics, we prioritize the protection of your data and respect for your choices. We’ve implemented robust security measures to safeguard your information against unauthorized access, loss, misuse, disclosure, alteration, and destruction. Our data storage practices involve trusted cloud service providers for all sensitive information. Access to our services is secured through a two-step process, requiring both a chipmetric.com domain email and two-factor authentication (2FA).

For e-commerce transactions, we employ state-of-the-art security protocols and cutting-edge technologies. When you transmit sensitive information to our web services, we use HTTPS (Hypertext Transfer Protocol Secure) technology to ensure the highest level of data protection during transmission.

Data Retention

We retain information for as long as necessary to provide the services you and others request, while also adhering to any legal obligations that may require us to keep certain data longer. Generally, information associated with your account will be maintained until it is no longer needed for service provision, until you request its deletion, or until your account is deleted – whichever occurs first.

Additionally, we may retain information from deleted accounts to comply with legal requirements, prevent fraud, resolve disputes, troubleshoot issues, assist with investigations and undertake other actions permitted by law. Any retained data will be handled in accordance with this Privacy Policy and may also be stored for sales statistical purposes.

Your rights over your data

Use and disclosure of your Personal Data for direct marketing

If you wish to stop receiving marketing communications or sharing your Personal Data with our affiliates or third parties, please opt out by contacting us as detailed in the “Contact Us” section below.

Change or removal of your Personal Data

To modify or delete your data, contact us via email as specified in the “Contact us” section. We’ll verify your identity before processing any requests. Note that some information may be retained for record-keeping purposes or due to technical limitations.

Complaints

If you wish to make complaint about our data privacy policy you can get a list of EU/EAA data protection authorities at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

Contact us

Chipmetrics LTD, Yliopistokatu 7, 80130 Joensuu, Finland is the controller of your Personal Data. If you have questions about this privacy notice you may contact our Data Protection Office at:

Address: Chipmetrics LTD c/o Privacy, Yliopistokatu 7, 80130 Joensuu, Finland
Email: [email protected]

Chipmetrics

Chipmetrics is a leader in the semiconductor 3D metrology, offering cutting-edge solutions for process control through its innovative test chips and wafers.

Our core technologies provide a new perspective in measuring 3D thin films within high aspect ratio device architectures, enabling precise and rapid assessments crucial for development and manufacturing.

We specialize in assisting our clients to develop new materials, optimize deposition processes, and enhance overall yields, significantly accelerating their time to market.

Qualified operations

ISO 9001:2015 compliant. IC cleanliness certified
Country of origin: Finland, EU
Registered exporter FIREX31010316

Choose your preferred language